The Coneva Products
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Frequently Asked Questions
What is a Reina Coneva radiator?
The Reina Coneva is a modern steel heater for your home. It uses a column design which means it has tubes filled with hot water to heat your room quickly. It comes in both vertical and horizontal shapes to fit any wall space you have.
Why should I buy a vertical column radiator?
A vertical column radiator is tall and thin. This solves the problem of small rooms or narrow walls. If you do not have space under the window, you can put this radiator on a narrow wall in your kitchen or hallway to save floor space.
What is the difference between horizontal and vertical models?
The main difference is the shape. Horizontal models are wide and short, perfect for fitting under windows. Vertical models are tall and narrow, great for high walls. Both types use the same high quality steel and give out excellent heat.
Do I need to buy special valves for this radiator?
Yes, you need to buy radiator valves separately because they are not included in the box. We recommend Thermostatic Radiator Valves which help you control the temperature and save money on energy bills. You can choose angled, straight, or corner valves depending on your pipes.
How do I choose the right size radiator?
You must check the heat output needed for your room. This is measured in BTU. Use our online BTU calculator to measure your room length and width. This tool tells you the exact number you need so you do not buy a heater that is too weak or too strong.
What colors can I order the Reina Coneva in?
The standard colors are White and Anthracite Grey. White looks clean and classic. Anthracite is a dark grey that looks very modern and stylish. You can also order custom RAL colors if you want to match your specific wall paint.
Is the Reina Coneva compatible with my central heating?
Yes, this radiator works perfectly with all standard UK central heating systems. It connects to your pipes just like a normal panel radiator. You do not need a special boiler to use these stylish column radiators.
Why is my new radiator cold at the top?
If the top is cold but the bottom is hot, air is trapped inside. This is a common problem. To fix it, you need to bleed the radiator. Use a radiator key to slightly open the top valve until you hear air hissing out. Close it when water appears.
Why is my radiator cold at the bottom?
If the bottom is cold, you might have dirt or sludge inside. This stops hot water from flowing properly. You may need to take the radiator off and wash it out with a hose or ask a plumber to flush your system to clean it.
Does the Reina Coneva come with a warranty?
Yes, it comes with a 10 year manufacturer guarantee. This means if the radiator leaks or rusts because of a manufacturing fault within ten years, it will be replaced. This gives you peace of mind that you are buying a quality product.
Can I install this radiator on a plasterboard wall?
These radiators can be heavy because they are made of steel. If you have a weak wall like plasterboard, you must find the wooden studs to screw the brackets into. We also suggest buying slip on feet to support the weight from the floor.
What are columns and why do they matter?
Columns are the vertical tubes you see on the radiator. The Reina Coneva comes in 2, 3, or 4 column options. The more columns a radiator has, the thicker it is and the more heat it releases. A 4 column model gives more heat than a 2 column model.
Is mild steel a good material for radiators?
Yes, mild steel is excellent because it heats up very fast. This means your room gets warm quickly after you turn the heating on. It is also very strong and affordable compared to expensive cast iron options.
How do I clean my column radiator?
Dust can get stuck between the tubes. The best way to clean it is to use a long radiator brush or a thin duster. Wipe the outside with a soft damp cloth. Do not use strong chemicals as they might damage the paint finish.
Does the paint peel off over time?
No, the paint will not peel under normal use. The Reina Coneva uses a high quality powder coating process. This bakes the paint onto the steel so it is tough, smooth, and resistant to scratches and heat.
Can I use this radiator with an electric element?
Some models can be converted to dual fuel, but the standard Reina Coneva is designed for central heating with water. If you need an electric only version, please check the specific product description or ask our support team before buying.
What happens if I buy the wrong size?
If you buy the wrong size, it might not fit your pipes or heat your room enough. This is why measuring is so important. If you make a mistake, you can return it, but you should check our returns policy first for any shipping costs.
Are these radiators energy efficient?
Yes, because they heat up fast and have a large surface area, they transfer heat into the room very well. Using them with TRV valves makes them even more efficient by turning off when the room is warm enough.
Do you supply wall brackets with the radiator?
Yes, every Reina Coneva radiator comes with four wall brackets included in the box. These brackets are painted to match the color of your radiator for a neat and tidy look after installation.
How fast can I get delivery?
We keep many sizes in stock for fast delivery across the UK. Standard colors like White and Anthracite are usually ready to ship. Custom RAL colors take longer because they are painted specially for you.