The Nevah Products
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Frequently Asked Questions
What is the Reina Nevah Horizontal Radiator made of?
This radiator is crafted from high quality mild steel. We use mild steel because it is very strong and heats up quickly. This ensures your room gets warm fast when you turn on your central heating.
What is the difference between single and double column models?
The single column model has one row of tubes and is thinner, which saves space in hallways. The double column model has two rows of tubes. This makes it thicker but provides much more heat output for larger rooms like living rooms.
Do I need to buy radiator valves separately?
Yes, you need to purchase valves separately. This is because every home has different pipework. We sell a wide range of angled, straight, and corner valves to match your new Reina Nevah radiator.
How do I know which valves to choose?
Look at where your water pipes come from. If your pipes come up from the floor, you need Angled Valves. If your pipes come out of the wall, you need Straight Valves.
Does this radiator come in colors other than white?
Yes, besides the classic White finish, the Reina Nevah is popular in Anthracite Grey. This dark grey color looks very modern. You can also order custom RAL colours to match your specific room decor.
Is the Reina Nevah suitable for a large living room?
Yes, specifically the double column version is excellent for large spaces. Because it has two layers of tubes, it creates a high BTU output to keep big rooms warm and cozy.
What does BTU mean and why is it important?
BTU stands for British Thermal Unit. It is a way to measure heat power. A higher BTU number means the radiator gives off more heat. You should check our BTU calculator to see how much power your room needs.
Does the radiator stick out far from the wall?
The single column model sits closer to the wall with a depth of about 88mm. The double column model is deeper at about 103mm. You should measure your space to ensure people can walk past it comfortably.
Is this radiator safe for families with children?
Yes, the Reina Nevah design features smooth oval tubes with no sharp edges. This makes it a safer choice for family homes compared to older radiators with sharp metal fins.
What is included in the box?
When you buy this product, the box contains the radiator itself, wall brackets for hanging it, and an air vent plug. Remember that valves and pipe covers are sold separately.
Can I install this radiator on any central heating system?
Yes, the Reina Nevah is designed to work with all standard UK central heating systems. It connects just like a normal panel radiator, so your plumber will find it easy to install.
How do I clean the Reina Nevah radiator?
The oval tubes are very easy to clean. You can simply wipe them down with a soft damp cloth. Do not use harsh chemicals or rough sponges as they might damage the paint finish.
Why is mild steel a good material for radiators?
Mild steel is durable and cost effective. It holds heat well and is lighter than cast iron. This makes it easier to hang on your wall while still providing excellent warmth for your home.
How long is the warranty on this product?
The Reina Nevah comes with a manufacturer guarantee, typically lasting for 5 to 10 years depending on the specific model. This protects you against any manufacturing defects or leaks.
Can I put this radiator in a bathroom or kitchen?
Yes, this horizontal designer radiator looks great in kitchens and bathrooms. The powder coated finish protects the steel, making it durable enough for these areas.
What is the distance between the pipe centers?
The pipe centers depend on the width of the radiator plus the valves. Usually, you add about 90mm to the width of the radiator to know where your pipes should be. Ask your plumber to measure this before laying pipes.
Does the Anthracite Grey finish scratch easily?
No, the Anthracite finish is a high quality powder coat. It is designed to be tough and resistant to daily wear and tear, keeping your radiator looking new for years.
Why should I choose oval tubes over round ones?
Oval tubes give a modern designer look that is softer than flat panels but more stylish than round pipes. They also provide a larger surface area which helps spread heat into the room efficiently.
Is the Reina Nevah Horizontal efficient to run?
Yes, because it holds less water than old cast iron radiators and heats up fast, it is efficient. Using the correct size for your room ensures your boiler does not work too hard.
Can I return the radiator if it is the wrong size?
We advise you to triple check your measurements before buying. If you order the wrong size, returns are possible but can be costly due to the weight. Please use our size guide to avoid this problem.