The Slimline Products
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Frequently Asked Questions
What makes Reina Slimline radiators different from standard radiators?
The Reina Slimline radiators feature a unique flat panel design that is extremely thin. This space saving design allows them to fit into tight areas like narrow hallways without protruding into the room, while still providing high heat output through hidden convector fins.
Are these horizontal and vertical radiators compatible with my current boiler?
Yes, these radiators are designed to work with standard wet central heating systems. You can swap your old radiators for a Reina Slimline model without needing special equipment, as they connect to your existing pipework.
How do I choose between a vertical and horizontal convector radiator?
You should choose based on your available wall space. If you have limited floor width but high ceilings, a vertical model is the best problem solving solution. If you are placing the heater under a window, the horizontal model is the traditional and correct choice.
What finishes are available for the Reina Slimline range?
The standard stock finishes are White and Anthracite. White is perfect for a clean and neutral look, while Anthracite adds a modern and bold touch to your interior design.
Does the Reina Slimline radiator come with a warranty?
Yes, every Reina Slimline radiator purchased from this page comes with a comprehensive 10 year guarantee. This ensures you are covered against manufacturing defects and gives you peace of mind regarding the product quality.
How do I calculate the correct heat output or BTU for my room?
You need to match the BTU rating of the radiator to the size of your room. We recommend using the BTU calculator mentioned on the Budget Radiators site to verify the exact heating requirements so you do not buy a radiator that is too weak or too powerful.
Are valves included when I buy these flat radiators?
No, radiator valves are usually sold separately. This allows you to choose the style of valve that best matches your decor, whether you need straight, angled, or corner valves for your specific pipework setup.
How far does the radiator project from the wall once installed?
These units are designed to be very unobtrusive. The radiator itself has a depth of approximately 55mm. When installed with brackets, the total projection is minimal, making them safer and less obstructive in high traffic areas.
What does the term convector mean in the product name?
Convector refers to the fins attached to the back or inside of the flat panel. These fins increase the surface area and help circulate warm air more efficiently around the room, meaning the room heats up faster than it would with a simple flat metal sheet.
Is the surface of the Reina Slimline safe for children?
These radiators have a smooth flat surface with no sharp edges, which reduces the risk of injury compared to older radiators with sharp fins. However, like all radiators, they do get hot, so care should always be taken with young children nearby.
Can I install a vertical Slimline radiator in a small bathroom?
Yes, the vertical models are excellent for bathrooms where wall space is scarce. Their tall and narrow profile allows you to add a powerful heat source without taking up valuable space needed for fixtures or towel rails.
Do I need special brackets to hang these radiators?
The necessary wall fixing brackets are typically included with the radiator. You should check the box content upon delivery, but standard installation kits provided by Reina usually contain what you need to mount the unit securely.
How do I clean the flat panel of the radiator?
The flat surface is very easy to clean compared to ribbed radiators. You can simply wipe it down with a soft damp cloth. Avoid using abrasive chemicals that might damage the White or Anthracite finish.
What happens if I order the wrong size radiator?
If you order the incorrect size, you should contact customer support immediately. Most retailers offer a returns policy, but it is much easier to measure your wall space and pipe centers carefully before ordering to avoid return shipping fees.
Are these radiators efficient for heating large rooms?
Yes, despite their thin appearance, the convector technology ensures high efficiency. For large rooms, you might need a larger model or multiple radiators. Checking the Watt and BTU output specifications will help you ensure the room stays warm.
Can I paint the radiator if I want a different color?
The page mentions that some models may come with a primer coat ready for painting, but the stock items are pre-finished in White or Anthracite. If you require a custom colour, you should inquire about special order options rather than painting over a finished product yourself.
How quickly can I expect delivery of my Reina Slimline radiator?
Delivery times can vary, but stock items like the Anthracite and White models often ship quickly. The site mentions free delivery to the UK mainland, so you should check the specific stock status on the product page for an estimated arrival date.
What material are these radiators made from?
These radiators are typically manufactured from high quality steel. Steel is excellent for conducting heat and is durable enough to justify the long 10 year warranty provided by the manufacturer.
Do vertical models work as well as horizontal ones?
Yes, vertical models are just as effective at heating a room. They rely on the same convection principle. The choice is purely aesthetic and dependent on where you have wall space available in your room.
Why are the prices discounted on the website?
The site offers competitive pricing to provide budget friendly solutions. The discounts, such as 38 percent off, allow you to purchase premium designer radiators like the Reina Slimline at a price point closer to standard panel radiators.