The Eltham Products
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Frequently Asked Questions
How does the unique sloping design of The Eltham improve towel drying efficiency?
The Eltham features a distinctive architectural design where the vertical collectors slope outwards causing the four horizontal bar sections to sit at progressively different distances from the wall. This tiered arrangement prevents towels from overlapping completely when hung on different levels. By creating air gaps between the layers of fabric warm air can circulate more freely around each individual towel. This technical feature significantly accelerates drying times and prevents the build up of dampness compared to standard flat ladder rails where towels often stack directly on top of one another.
What are the specific pipe center requirements for roughing in The Eltham radiator?
For The Eltham 1200x500mm model the pipe centers are not the standard width minus valves calculation due to its unique frame. The pipe centers are fixed at 363mm. This means your pipes should be brought out of the floor or wall at exactly 363mm apart to align with the bottom inlets. Additionally the pipe centers from the wall outward are 43mm. It is critical to have the radiator on site before finalising pipe work but these dimensions allow for accurate first fix plumbing preparation.
Is The Eltham compatible with dual fuel installations for summer heating?
Yes The Eltham is fully compatible with dual fuel conversions. To set this up you will need to install a T-piece on one of the bottom inlets allowing both a standard radiator valve and an electric heating element to be connected simultaneously. This setup allows you to heat the rail via your central boiler in winter and independently via the electric element in summer. You must ensure the electric element rating (typically 150W or 200W for this size) matches the liquid capacity of the rail to prevent overheating.
Why is the mild steel construction of The Eltham preferred for this specific design?
The Eltham is manufactured from high quality mild steel which offers the necessary tensile strength to support its unique cantilevered sloping shape without warping. Mild steel is also an excellent thermal conductor ensuring that heat spreads rapidly from the vertical collectors into the horizontal hanging bars. This material choice provides a robust balance between structural durability and thermal responsiveness ensuring the rail heats up quickly when your system is turned on.
What is the total projection of The Eltham and how does it affect bathroom layout?
Due to its sloping "waterfall" style design The Eltham has a greater projection than standard flat rails. The maximum depth from the wall to the front face of the furthest bar is approximately 132mm. You must account for this dimension when planning your bathroom layout particularly if installing near door swings, shower enclosures, or narrow walkways. This extra depth is necessary to provide the functional separation between towel bars but requires adequate clearance to avoid obstruction.
Does The Eltham require specific valves due to its bottom inlet position?
The Eltham comes with standard 15mm connection threads located at the bottom of the vertical uprights. The type of valve you need depends on your pipework. If pipes come from the floor you need Straight Valves. If pipes come from the wall you need Angled or Corner Valves. Given the 43mm wall to pipe center distance Corner Valves are often the best technical solution for wall fed pipes as they turn the valve head inward ensuring it does not protrude awkwardly into the room.
How do I maintain the chrome finish on The Eltham to prevent corrosion?
The Eltham features a high quality chrome plating that protects the mild steel core. To maintain this finish and the validity of the guarantee you should clean the rail regularly with a soft damp cloth and warm soapy water only. You must strictly avoid using abrasive scourers or acidic chemical cleaners as these can damage the chrome plating. In a humid bathroom environment regular cleaning prevents surface contaminants from accumulating which could otherwise lead to pitting or corrosion over time.
What is the BTU output of The Eltham and is it sufficient for a main heat source?
The Eltham 1200x500mm model generates approximately 689 BTUs (202 Watts) at Delta T 50C. While this is sufficient to warm and dry towels effectively it is relatively low for heating an entire room compared to a double panel radiator. For larger bathrooms you should treat The Eltham primarily as a towel warmer and ensure you have a secondary heat source such as underfloor heating or another radiator to meet the total heat loss requirements of the space during very cold weather.
Can The Eltham be installed as an electric only towel rail?
Yes if you do not have a central heating connection in your bathroom The Eltham can be installed as an electric only unit. This requires filling the rail with a specific thermal fluid (usually a water and glycol inhibitor mix) to approximately 90 percent capacity to allow for expansion and installing a compatible electric heating element. The installation must be carried out by a qualified electrician to ensure the element is fused correctly and complies with bathroom electrical safety zones.
How does the vertical collector design impact the bleeding process for The Eltham?
Because The Eltham has vertical collectors that are higher than the horizontal bars air can accumulate at the very top of these uprights. The radiator is supplied with an air vent (bleed valve) which should be fitted at the top of one of the vertical collectors. When commissioning the system you must ensure the pump is off and the system is cold before opening the bleed valve to release trapped air. Proper bleeding is essential to ensure the water reaches the top bars and providing even heat distribution across the whole rail.