The Helin Products

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Frequently Asked Questions

Why is the stainless steel construction of the Reina Helin superior to chrome plated mild steel for bathroom environments?

The Reina Helin is manufactured from high grade stainless steel which is naturally resistant to corrosion and rust. Unlike mild steel rails that rely on a chrome plating which can peel or chip over time stainless steel is a solid material that maintains its integrity in high humidity environments. This technical characteristic prevents the formation of external rust spots and internal sludge ensuring a longer operational lifespan and consistent thermal transfer.

What does the Delta T 50C rating indicate regarding the 2381 BTU output of the 1535mm Helin model?

The Delta T 50C rating is the industry standard for measuring radiator performance. It indicates the heat output generated when the difference between the mean water temperature inside the radiator and the ambient room temperature is 50 degrees Celsius. This technical specification allows you to accurately compare the 2381 BTU output of the largest Helin model against other products to ensure it meets the specific heat loss requirements of your bathroom.

How does the 92mm depth projection affect the installation planning for the Reina Helin towel rail?

The 92mm depth represents the total distance the rail projects from the wall once mounted. When planning your installation you must account for this dimension to ensure the radiator does not obstruct door swings or walkways especially in compact bathrooms. This projection is technically designed to provide sufficient clearance behind the horizontal bars allowing thick towels to be draped easily without restricting air circulation or touching the wall.

Is the Reina Helin compatible with dual fuel conversions for summer heating?

Yes the Reina Helin range is technically suitable for dual fuel conversion. This setup involves installing a T piece and a compatible electric heating element alongside the standard radiator valves. This configuration allows you to heat the rail electrically during the summer months when the central heating boiler is switched off ensuring you always have dry towels without heating the rest of the house.

How does the section count ranging from 10 to 20 bars impact the thermal efficiency of the rail?

The number of sections directly correlates to the surface area available for heat transfer. The 1535mm model with 20 sections offers the highest surface area maximizing both radiant heat into the room and conductive heat into the towels. Technically a higher section count improves the drying speed by increasing the contact points with the fabric while also enhancing the convection current of warm air rising through the rails.

Can the Reina Helin stainless steel rail be installed on a secondary domestic hot water loop?

Yes due to its stainless steel construction the Reina Helin is chemically inert and safe for use on open loop or domestic hot water systems where fresh oxygenated water circulates. Unlike ferrous mild steel radiators which would corrode rapidly in such an environment stainless steel can withstand the oxygen content without deteriorating making it a versatile solution for various plumbing architectures.

What technical method should be used to clean the rail to maintain its polished finish?

To maintain the polished stainless steel finish you should use a soft microfiber cloth and warm water. You must avoid abrasive scouring pads or chlorine based chemical cleaners as these can cause micro scratches or surface pitting. Technically stainless steel is non porous so it does not require aggressive cleaning agents to remain hygienic and a simple wipe down is sufficient to remove condensation marks and dust.

How do I verify if the 699 Watts output is sufficient for my bathroom heating needs?

To determine if 699 Watts is adequate you need to perform a heat loss calculation for your specific room. This technical formula considers the room volume window glazing type and wall insulation values. If the calculated heat loss is lower than the radiator output the room will reach the desired temperature comfortably. If the heat loss is higher you may need to use the rail strictly for towel drying and install a supplementary heat source.

What specific failures are covered under the 10 year manufacturer guarantee?

The 10 year guarantee covers technical manufacturing defects such as material failure causing leaks faulty welding joints or structural cracking. It provides assurance that the grade of stainless steel meets quality standards. However it typically excludes damage caused by improper installation accidental impact or corrosion resulting from a heating system that has not been properly treated with chemical inhibitors.

Does the Reina Helin require a specific type of valve for connection to central heating pipes?

The Reina Helin uses standard 1/2 inch BSP connections which makes it compatible with the vast majority of UK radiator valves. However you must technically select the valve orientation that matches your pipework. You will need angled valves if your pipes come from the wall or straight valves if your pipes come up from the floor to ensure a tension free hydraulic seal.