The Claro Products

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Frequently Asked Questions

How does the square tube design of the Reina Claro improve heating efficiency compared to round rails?

The Reina Claro features a distinctive geometric square tube profile which offers a significant technical advantage over standard round bars. The flat surfaces of the square tubes provide a larger contact surface area for the air to circulate against which facilitates more effective convection and radiation of heat into the bathroom. This design maximizes the BTU output for the physical size of the rail ensuring that even the narrower 300mm wide models can generate substantial warmth to dry towels efficiently while maintaining a modern architectural aesthetic.

Why is the 300mm narrow width of the Claro collection beneficial for compact bathroom layouts?

The Claro collection is specifically engineered with a slim 300mm width to solve the common problem of limited wall space in small bathrooms or en suites. By utilizing vertical height rather than horizontal width this design allows you to install a high performance towel rail in tight spaces such as between a shower enclosure and a doorway or on a narrow pillar wall. Despite its compact width the vertical height options of up to 1600mm ensure there is still ample capacity for hanging multiple towels without dominating the room.

What material is the Reina Claro manufactured from and how does it impact durability?

The Reina Claro is constructed from high grade stainless steel which is superior to standard mild steel in humid bathroom environments. Stainless steel is naturally resistant to rust and corrosion from the inside out ensuring that the radiator does not degrade over time due to internal water oxidation or external moisture. This robust material choice is the primary reason why this range carries a comprehensive 10 Year Guarantee as it ensures structural integrity and a long lasting pristine chrome finish even with daily exposure to wet towels.

Can I install the Reina Claro as a dual fuel towel rail for summer use?

Yes the Reina Claro Designer Steel Towel Rail is fully compatible with dual fuel installation which is an excellent solution for year round comfort. To achieve this you need to install a T-piece adapter along with a compatible electric heating element and your standard radiator valves. This setup allows you to heat the rail via your central heating boiler during the winter and switch to the electric element in the summer when the main heating is turned off ensuring you always have warm and dry towels available.

What type of radiator valves are required to install the Reina Claro towel rail?

The Reina Claro does not come with valves included so you must purchase them separately based on your specific pipework configuration. The rail has standard 15mm inlet connections located at the bottom of the vertical uprights. You will need Angled Valves if your pipes come out of the wall Corner Valves for a neater finish from the wall or Straight Valves if your pipes come up from the floor. It is highly recommended to use Chrome Thermostatic Radiator Valves to match the finish and allow precise temperature control for energy efficiency.

How do I determine the correct pipe centers for roughing in the plumbing for this rail?

Calculating the pipe centers is critical for a hassle free installation. For the Reina Claro with a width of 300mm the pipe centers are typically the width of the radiator minus a specific allowance for the valve inlets if they are internal or plus an allowance if they are external. For this specific narrow model you should allow approximately 265mm to 270mm for the pipe centers if using standard valves but it is technically advisable to have the physical radiator and valves on site before fixing the final pipe positions to ensure 100 percent accuracy and avoid costly tiling rework.

Does the chrome finish on the stainless steel require special maintenance?

While the chrome finish on the stainless steel Claro rail is highly durable it requires correct maintenance to retain its shine. You should clean the surface regularly using only a soft damp cloth and warm water to remove dust and water spots. You must strictly avoid using abrasive scouring pads wire wool or acidic chemical cleaners as these can microscopically scratch the mirror finish or strip the protective plating layer. Proper care prevents the buildup of limescale and ensures the 10 year guarantee remains valid.

Is the heat output of the Reina Claro sufficient to warm my entire bathroom?

To determine if the Reina Claro can heat your room you must compare its BTU output to your bathroom heat loss calculation. For example the 1600mm high model outputs approximately 1800 BTUs at Delta T 50C. This is generally sufficient to warm a small to medium sized bathroom or en suite. However for larger bathrooms this rail is primarily designed as a towel warmer and secondary heat source so you may need to pair it with underfloor heating or another radiator to achieve the target ambient temperature during very cold weather.

What is the difference between the BTU Delta T 50C rating and other ratings?

The BTU Delta T 50C rating listed for the Reina Claro represents the heat output when the difference between the average water temperature in the radiator and the room air temperature is 50 degrees Celsius. This is the UK standard for modern gas boiler systems. If you are using a lower temperature system like a heat pump which might operate at Delta T 30C the actual heat output will be significantly lower. You must apply a correction factor to the listed BTU figures to ensure the radiator is sized correctly for low temperature renewable heating systems.

Why is the depth or projection of the rail an important consideration for installation?

The projection of the Reina Claro from the wall is a key technical dimension to consider to ensure it does not obstruct movement in the bathroom. This rail has a specific depth profile due to its square tube construction and mounting brackets. You must ensure that once installed there is enough clearance for doors to open fully without hitting the rail and that it does not intrude into the standing space at the basin or toilet. Checking the total projection including the brackets prevents ergonomic issues in tight spaces.