The Elvina & Elvina 2 Products
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Frequently Asked Questions
What is the difference in heat output between the Elvina and Elvina 2 models?
The heat output varies significantly based on the vertical size of the unit. The smaller Reina Elvina model at 350mm height provides 586 BTUs or 172 Watts at Delta T50, making it suitable for compact spaces. The larger Elvina 2 model at 1000mm height delivers a higher output of 869 BTUs or 255 Watts, which is better suited for family bathrooms requiring more warmth and drying capacity.
Why is the projection of the Elvina towel rail range 320mm deep?
The significant 320mm depth is a specific technical feature designed to function as a heated shelf or cantilevered rail. This problem solving design allows you to stack folded towels on top of the horizontal bars for warming, rather than just hanging them, which maximizes storage in bathrooms with limited wall width but available depth.
Can the Reina Elvina be installed on a dual fuel heating system?
Yes, the Reina Elvina range is fully compatible with dual fuel installations. This technical setup requires a T-piece and a compatible electric heating element to be fitted alongside the radiator valves. This allows you to heat the rail electrically during the summer months when your central heating system is turned off, ensuring dry towels year round.
What type of valves are required for the Elvina chrome towel rail?
The Elvina range uses standard 15mm pipe connections but does not come with valves included. Due to the unique shelf design, the valve inlets are typically located at the bottom of the vertical uprights. You will generally need angled valves if your pipes come from the wall or straight valves if your pipes come up from the floor to ensure a neat installation.
Is the chrome finish on the Elvina range durable for wet rooms?
The Reina Elvina features high grade chrome plating over a robust mild steel core, specifically engineered for humid bathroom environments. To maintain this finish and prevent corrosion issues, it is vital to wipe down the rail regularly to remove excess moisture and avoid using abrasive cleaners that could damage the protective chrome layer.
Does the Elvina 2 model require special wall fixings due to its size?
Both the Elvina and Elvina 2 are substantial units due to their projecting design. The provided wall fixing kit is designed to support the weight of the steel structure and the water content. However, for a secure technical installation, you must ensure the wall brackets are mounted into solid masonry or timber studs, as plasterboard alone may not support the leverage created by the 320mm depth.
How do I bleed the air from the Elvina towel rail to fix cold spots?
If the top of your Elvina rail is cold, it indicates trapped air which restricts hot water circulation. To solve this, locate the air vent bleed screw usually found at the top of the vertical uprights. With the heating system turned off and the radiator cool, use a radiator key to slightly open the screw until water trickles out, then close it tightly to restore full heat output.
What is the guarantee period provided with these designer towel rails?
The Reina Elvina and Elvina 2 come with a comprehensive 10 Year Guarantee from the manufacturer. This warranty covers technical manufacturing defects such as leaks, welding faults, or chrome plating issues, providing you with long term peace of mind regarding the durability and quality of the product in your home.
Are the pipe centers for the Elvina the same as the width of the rail?
For the Elvina range, the pipe centers are typically determined by the width of the vertical uprights plus the valves. Since the width of the unit is 500mm, the pipe centers will be approximately 450mm to 460mm depending on your valve choice. We strongly recommend receiving the rail and measuring the actual connection points before laying any complex underfloor pipework.
Does the shelf design affect the convection of heat into the room?
The horizontal shelf design of the Elvina is excellent for warming towels through direct contact, but it also allows air to circulate through the bars. While the primary function is conductive towel warming, the steel surface area still radiates heat into the room efficiently. For larger bathrooms, we recommend using the Elvina 2 or adding a secondary heat source if the BTU requirement exceeds 900.