The Trento Products
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Frequently Asked Questions
How does the tube on tube design of the Reina Trento improve functionality compared to standard ladder rails?
The Reina Trento features a distinctive tube on tube or bar on bar design where the horizontal flat bars are mounted on the front of the vertical collectors rather than in between them. This technical configuration increases the surface area available for heat transfer which helps to maximize the BTU output. Additionally this stepped profile creates a larger gap between the back of the horizontal bar and the wall making it significantly easier to slide thick bath towels onto the rail without them getting stuck or bunching up against the wall brackets.
What are the precise pipe center measurements for roughing in the Reina Trento 500mm wide model?
For the standard 500mm wide Reina Trento the pipe centers are 440mm. This measurement is calculated by taking the total width of 500mm and subtracting approximately 30mm from each side where the vertical collectors are positioned. You must ensure your plumber roughs in the pipework to exactly 440mm centers. Additionally the wall to pipe centers are adjustable between 65mm and 80mm which allows some flexibility if your pipes are slightly further from the wall but the width spacing is fixed.
Why does the Reina Trento Chrome finish have a specific BTU rating and is it sufficient for my room?
The Reina Trento in Chrome (e.g. the 1300mm height model) outputs approximately 2166 BTUs (635 Watts) at Delta T 50C. While chrome plating technically radiates less heat than painted finishes due to lower emissivity the Trento compensates for this with its large flat bar surface area. To determine if this is sufficient you must calculate your bathroom heat loss volume. For larger bathrooms this rail is designed to be a high output towel dryer and secondary heat source so you may need supplementary heating if your heat loss calculation exceeds 2200 BTUs.
Can the Reina Trento be converted to a dual fuel system for summer heating?
Yes the Reina Trento is fully compatible with dual fuel installations. To achieve this you need to install a Dual Fuel T-Piece on one of the bottom inlets. This adapter allows you to insert an electric heating element vertically while still connecting the central heating valve horizontally. This setup solves the problem of cold towels in summer by allowing you to switch the rail to electric mode when your main central heating boiler is turned off.
What type of radiator valves do I need to purchase for the Reina Trento?
The Reina Trento is supplied with standard 1/2 inch BSP connections located at the bottom of the vertical uprights. The valves are not included so you must select them based on your pipework. If your pipes come out of the wall you will need Angled or Corner Valves. If your pipes come up from the floor you will need Straight Valves. Using Chrome Corner Valves is often the best aesthetic solution for wall fed pipes as they align the valve head neatly with the uprights without protruding into the room.
What is the total wall projection of the Reina Trento and will it obstruct my door?
The Reina Trento has a total wall projection (depth) of between 97mm and 112mm depending on how you adjust the supplied wall brackets. This is slightly deeper than standard flat rails due to the tube on tube design where the bars sit forward. You must measure the clearance behind any bathroom doors or shower screens to ensure this projection does not prevent a door from opening fully or cause a collision handle.
How do I maintain the high quality chrome finish to ensure the 5 year guarantee is valid?
To maintain the pristine condition of the polished chrome finish and protect the 5 Year Guarantee you should clean the rail regularly using only a soft damp cloth and warm soapy water. You must strictly avoid using abrasive scouring pads wire wool or acidic chemical cleaners. Chrome is a plating layer over mild steel and using harsh chemicals can microscopically scratch the surface or strip the protective lacquer leading to oxidation and rust spots in a humid bathroom environment.
Is the Reina Trento suitable for electric only installation if I have no central heating?
Yes the Reina Trento can be installed as a standalone electric towel rail. For this application you will need to fill the radiator with a specific thermal heating fluid (typically a glycol water mix) leaving a 10 percent air gap for expansion and install a compatible electric heating element. Because the Trento has a high internal volume due to the wide bars you must ensure the element wattage (e.g. 400W or 600W) matches the manufacturer specification for the specific height you have chosen to ensure it heats up effectively.
Why is the mild steel construction of the Reina Trento important for performance?
The Reina Trento is manufactured from high quality mild steel which is chosen for its rapid thermal conductivity and durability. Mild steel heats up very quickly when the central heating system is turned on ensuring your towels are warm by the time you step out of the shower. The rail is pressure tested to withstand standard UK heating system pressures (typically up to 4 bar) ensuring reliability and leak resistance as long as the system is chemically inhibited to prevent internal corrosion.
