The Florina Products

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Frequently Asked Questions

How does the chrome finish on the Reina Florina affect the heat output compared to the anthracite model?

The chrome finish on the Reina Florina acts as a barrier that reduces the thermal emissivity of the steel. For example, the 800mm Chrome Florina outputs 985 BTUs, whereas the Anthracite version of the same size delivers 1133 BTUs. If you are heating a larger bathroom, you must solve this potential heat deficit by calculating your exact room requirements. You may need to select a larger size Florina Chrome model or install a secondary heat source to ensure the room reaches a comfortable ambient temperature.

What components do I need to convert the Reina Florina Chrome into a dual fuel radiator?

To convert the Reina Florina Chrome to dual fuel, you must install a compatible electrical heating element and a T-piece. The T-piece allows you to connect both the central heating valve and the electric element to the same inlet. You must choose an element wattage that matches the rail's output; for the 800mm model (289 Watts), a 150W or 200W element is suitable. This setup solves the problem of cold towels in summer by allowing you to heat the rail electrically without turning on the main boiler.

Does the 120mm depth of the Reina Florina cause obstruction issues in small cloakrooms?

The Reina Florina features a projection of 120mm from the wall to the front face, which is deeper than standard flat ladder rails. In a narrow cloakroom, this depth can obstruct door swings or walkways. To solve this spatial problem, you must measure the clearance radius of your bathroom door and the distance to the nearest sanitaryware. Ensure there is at least 150mm of clearance space in front of the installed rail to allow for safe movement and the hanging of thick towels without blockage.

What type of radiator valves should I use if my pipes emerge from the wall?

The inlet connections on the Reina Florina are located at the bottom of the vertical uprights. If your pipes come out of the wall, you must use Angled or Corner radiator valves to create the necessary 90-degree turn into the bottom of the rail. Using straight valves in this scenario would force the pipework to protrude awkwardly into the room. Corner valves provide the neatest solution, keeping the valve heads tucked in line with the radiator for a streamlined, professional finish.

How do I correctly bleed air from the Reina Florina to fix cold spots at the top?

Cold spots at the top of the vertical bars on the Reina Florina indicate trapped air preventing hot water circulation. To solve this, turn off your central heating pump to stop the flow. Locate the air bleed valve at the top of the vertical collector profile. Use a radiator key to open the valve slightly until the hissing air stops and a steady stream of water emerges. Close the valve tightly. This process restores full internal pressure and allows hot water to reach the very top of the rail for even heating.

Can I install the Reina Florina Chrome on a standard plasterboard wall?

The Reina Florina is constructed from mild steel and carries a significant weight when filled with water. Installing it directly onto plasterboard using standard rawl plugs creates a risk of the brackets pulling out. To solve this structural issue, you must locate the timber studs behind the plasterboard and anchor the brackets directly into them. If the stud spacing does not align with the radiator's width, you should open the wall and install a timber noggin or plywood reinforcement to provide a solid fixing point.

Why is the Delta T50 rating critical when sizing the Reina Florina for a heat pump system?

The listed heat outputs (e.g., 985 BTUs for the 800mm model) are calculated at Delta T50, assuming a high boiler flow temperature. If you have a heat pump operating at lower temperatures (Delta T30), the actual output will be approximately half of the stated figure. To solve this sizing problem, you must apply a correction factor to the manufacturer's rating. You will likely need to choose the largest available Florina model (1235mm or 1525mm) to achieve the necessary heat output for a low-temperature system.

How does the square tube design of the Reina Florina affect the pipe center measurements?

The Reina Florina utilizes a square profile design, which can alter the valve alignment compared to round tubes. You must not assume the pipe centers are exactly equal to the radiator width (500mm). Technically, the pipe centers will be approximately 470mm depending on the specific valve width. We strongly recommend physically measuring the radiator with the valves attached before drilling holes in your floor or tiles. This solves the costly problem of misaligned pipework that requires re-tiling to fix.

What cleaning method should I use to protect the chrome finish and the 10-year guarantee?

To maintain the 10-year guarantee and prevent the chrome finish from pitting or peeling, you must avoid using abrasive cleaners, scouring pads, or bleach-based products. These harsh chemicals strip the protective plating. To solve the problem of water marks or fingerprints, simply wipe the Reina Florina with a soft microfiber cloth and warm soapy water. Regular drying of the surface prevents limescale buildup, which is a common cause of corrosion in humid bathroom environments.

Does the Reina Florina require a specific water treatment to prevent internal corrosion?

Yes, like all mild steel radiators, the Reina Florina is susceptible to internal rust if the heating system water is not treated. To solve this maintenance issue, you must add a high-quality chemical inhibitor to your central heating loop during installation. This chemical coats the inside of the steel tubes, preventing reaction with oxygen in the water. Failure to do so will lead to the formation of black magnetite sludge, which blocks the waterways and eventually causes pinhole leaks that are not covered by the warranty.