Grace - Anthracite & White Products
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Frequently Asked Questions
What are the specific heat output ratings for the Grace Anthracite and White models?
The heat output depends on the vertical height of the model you select. The 780mm high version produces 916 BTUs or 269 Watts, while the taller 1140mm model delivers a higher output of 1306 BTUs or 383 Watts at Delta T50. It is crucial to check your bathroom specific heating requirements using a technical BTU calculator to ensure the chosen model provides sufficient warmth for your space.
Can the Grace towel rail be installed as a dual fuel system?
Yes, the Grace range is fully compatible with dual fuel installation. This technical problem solving feature allows you to plumb the rail into your central heating for winter use and install an electric element for summer use when the boiler is off. You will need a T-piece adapter and an electric element with a wattage rating that matches the liquid capacity of the specific rail size.
Does the Anthracite or White finish affect the maintenance required?
Both the powder coated Anthracite and White finishes are designed for durability in humid bathroom environments. However, to maintain the finish, you must avoid abrasive cleaners or bleach based products that can strip the coating. The simple problem solving approach for cleaning is to use a soft cloth with mild detergent. If you live in a coastal area, regular drying is recommended to prevent salt spray corrosion.
What type of radiator valves are needed for the Grace installation?
The Grace towel rail is sold as the unit only, so valves must be purchased separately. The connection points are standard 15mm inlets located at the bottom. You should choose angled valves if your pipes emerge from the wall, or straight valves if your pipes come up from the floor. Thermostatic valves are recommended to technically control the temperature and improve energy efficiency.
How far does the radiator project from the wall once mounted?
The technical specifications indicate the depth of the Grace rail itself is 102mm. When you add the wall brackets included in the fixing kit, the total projection into the room will typically be between 120mm and 135mm. This detailed measurement is important for ensuring the rail does not obstruct doors, shower screens, or walkways in smaller bathrooms.
What wall fixings are suitable for installing this heavy towel rail?
The Grace comes with a standard bracket kit, but the wall type dictates the security of the installation. For solid masonry walls, the supplied rawl plugs are usually sufficient. However, for plasterboard or stud walls, you must technically ensure the brackets are screwed into wooden studs or use heavy duty hollow wall anchors to support the weight of the steel rail when filled with water.
Is the Grace range covered by a manufacturer warranty?
Yes, the Grace Anthracite and White towel rails are backed by a comprehensive 10 Year Guarantee. This warranty covers technical manufacturing defects such as leaks, weld failures, or finish issues like flaking. This long period provides peace of mind that the mild steel construction is of high quality and built to withstand daily use.
How do I fix cold spots at the top of the Grace towel rail?
If the top of your rail is cold while the bottom is hot, it indicates trapped air preventing hot water circulation. To solve this common problem, locate the air vent bleed screw at the top of the vertical upright. With the heating system turned off and cool, use a radiator key to slightly open the valve until air hisses out and water appears, then close it tightly.
Are the pipe centers the same as the width of the radiator?
No, the pipe centers are not exactly the same as the radiator width. For the 500mm wide Grace model, the pipe centers are typically the width of the rail minus the valve dimensions, resulting in centers of approximately 450mm to 455mm. We strongly recommend physically measuring the rail with the valves attached before laying any underfloor pipework to ensure a precise fit.
How many towel hanging bars are provided on these models?
The design is optimized for practical storage with grouped bars. The 780mm model features 7 sections, while the 1140mm model offers 10 sections. These gaps between the bars are a functional design feature that allows you to easily slide thick towels onto the rail for drying, solving the issue of damp towels by ensuring adequate air circulation.