The Grace Products
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Frequently Asked Questions
Why does the Chrome model of The Grace have a lower heat output than the Anthracite or White versions?
The difference in heat output is due to the physical properties of the finishes. Chrome plating has a lower thermal emissivity value than powder coated finishes like Anthracite or White. This means that while the Chrome version is highly reflective and stylish it insulates the metal slightly trapping some heat inside. For example the 1140mm Chrome model outputs 1104 BTUs whereas the same size in Anthracite outputs 1306 BTUs. If your priority is maximum heat for a cold room the painted finishes are technically more efficient.
How does the 102mm depth projection of The Grace impact installation in narrow spaces?
The Grace has a fixed wall projection of approximately 102mm from the wall to the front face of the rail. This technical dimension includes the mounting brackets and the rail itself. In small en suites or behind doors you must measure this clearance carefully to ensure the radiator does not obstruct the full opening of a door or encroach into the standing space at a basin. This depth allows for sufficient air circulation behind the rail which is critical for effective convection heating.
Can The Grace Designer Towel Rail be converted to a dual fuel system for summer use?
Yes The Grace is compatible with dual fuel conversion. This setup allows you to heat the rail via your central heating boiler during the winter and use an electric heating element in the summer when the central heating is off. To do this you will need to install a T-piece adapter and a compatible electric element rated for the specific wattage of your chosen model. This provides a flexible year round solution for keeping towels warm and dry.
How do I calculate the accurate pipe centers for roughing in plumbing for The Grace?
For The Grace towel rail which has vertical collector bars at the sides the pipe centers are typically calculated as the width of the radiator minus 50mm for standard internal connections. Since The Grace is 500mm wide your pipe centers would be approximately 450mm. However it is always technically recommended to have the physical radiator and valves on site before completing the final pipework to ensure 100 percent accuracy and avoid the need for offset connectors later.
What type of radiator valves do I need for the bottom connections on The Grace?
The Grace features standard 15mm inlet connections located at the bottom of the vertical uprights. The specific valve type depends on your pipe work direction. You will need Angled Valves if your pipes emerge from the wall or Straight Valves if your pipes rise up from the floor. For the best aesthetic finish on the Anthracite model it is advisable to choose matching Anthracite valves while Chrome valves pair perfectly with the Chrome or White rail.
Is the 1140mm height model required for a family bathroom or is 780mm sufficient?
The choice between the 780mm and 1140mm models depends on your required heat output and towel capacity. The 1140mm model has 10 horizontal sections compared to 7 on the smaller model providing significantly more hanging space for multiple bath towels which is often necessary for families. Additionally the larger surface area generates over 30 percent more heat making it the superior technical choice for larger rooms that require a primary heat source rather than just a towel warmer.
How should I maintain the finish of The Grace to ensure the 10 year guarantee remains valid?
To protect the finish and validity of the guarantee you must clean The Grace using only a soft damp cloth and warm soapy water. You should strictly avoid using abrasive scouring pads or acidic chemical cleaners especially on the Chrome finish as these can cause microscopic scratches or strip the protective coating leading to corrosion. Regular cleaning prevents the buildup of dust and limescale which helps maintain optimal thermal performance.
What does the Delta T 50C rating indicate about the performance of The Grace?
The Delta T 50C rating refers to the heat output of the radiator when there is a 50 degree Celsius difference between the mean water temperature inside the radiator and the room air temperature. This is the UK standard for gas boiler systems. If you are installing The Grace on a lower temperature system like a heat pump (Delta T 30C) the actual output will be lower than the advertised 1306 BTUs. You would technically need to apply a correction factor to size the radiator correctly for renewable heating systems.
Why is the mild steel construction of The Grace suitable for high humidity bathrooms?
The Grace is manufactured from high quality mild steel which is chosen for its excellent thermal conductivity and structural strength. To withstand the humid environment of a bathroom the steel undergoes a rigorous preparation process before plating or powder coating. This ensures a robust seal against moisture preventing external rust. The 10 year guarantee reflects the manufacturer confidence in the material resistance to the challenging conditions of wet rooms and bathrooms.
Does The Grace require any specific wall fixings due to its weight?
The Grace is a solid steel radiator and even the smaller models have significant weight when filled with water. It is essential to fix the brackets into solid masonry or structural timber studs in partition walls using the heavy duty fixings provided or appropriate wall anchors. Installing onto plasterboard alone is not recommended as the weight of wet towels added to the filled radiator could pull the fixings loose over time.